Privacy Policy
Last updated: January 2025
1. Introduction
We take the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect your information when you use the Flow Lab app. The controller responsible for data processing is Quantum Craft UG (haftungsbeschränkt), Gethsemanestr. 3, 10437 Berlin, Germany (Email: flowlab@quantumcraft.io).
2. Data We Collect
We collect the following types of data: • Account Information: Email address, name (optional), and password when you create an account. • Usage Data: Information about how you use the App, including training sessions completed, preferences, and progress. • Device Information: Device type, operating system, unique device identifiers, and app version. • Analytics Data: Anonymized data about app usage patterns to improve our services.
3. How We Collect Data
We collect data in the following ways: • Directly from you: When you create an account, complete your profile, or contact us. • Automatically: Through the App when you use our services. • From third parties: From app stores (Apple/Google) for subscription management.
4. Purpose and Legal Basis
We process your data for the following purposes: • Contract Performance (Art. 6(1)(b) GDPR): To provide and personalize our services, process subscriptions, and maintain your account. • Legitimate Interests (Art. 6(1)(f) GDPR): To improve our App, analyze usage patterns, and ensure security. • Consent (Art. 6(1)(a) GDPR): For optional features like push notifications and marketing communications. • Legal Obligations (Art. 6(1)(c) GDPR): To comply with applicable laws.
5. Data Sharing
We share your data only as necessary: • Service Providers: We use trusted third-party services for hosting, analytics, and payment processing (via app stores). • Legal Requirements: We may disclose data if required by law or to protect our rights. • Business Transfers: In case of a merger or acquisition, your data may be transferred. We do not sell your personal data to third parties.
6. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission, to protect your data.
7. Data Retention
We retain your personal data only as long as necessary for the purposes described in this policy: • Account data: Until you delete your account. • Usage data: Up to 24 months after your last activity. • Legal obligations: As required by applicable laws (e.g., tax records for 10 years).
8. Your Rights
Under the GDPR, you have the following rights: • Right of Access: Request a copy of your personal data. • Right to Rectification: Request correction of inaccurate data. • Right to Erasure: Request deletion of your data ("right to be forgotten"). • Right to Restriction: Request limited processing of your data. • Right to Data Portability: Receive your data in a portable format. • Right to Object: Object to processing based on legitimate interests. • Right to Withdraw Consent: Withdraw consent at any time. To exercise these rights, contact us at flowlab@quantumcraft.io.
9. Cookies and Tracking
The App does not use cookies in the traditional sense. However, we may use similar technologies for analytics and functionality. You can manage tracking preferences in your device settings.
10. Children's Privacy
Our App is not intended for children under 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.
11. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the App or by email. The "Last updated" date at the top indicates when the policy was last revised.
13. Contact
If you have questions about this Privacy Policy or your personal data, please contact us: Quantum Craft UG (haftungsbeschränkt) Gethsemanestr. 3 10437 Berlin, Germany Email: flowlab@quantumcraft.io You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement.